Seehotel Heidehof

Hygiene guidelines

Here is a list of all hygiene and safety measures, so that you can still enjoy your stay and you do not have to worry about safety.

  • Basics
    • At each entrance and in each public area, we have positioned disinfectant dispenser which we recommend to use for your own safety.
    • All our employees wear a nose-and-mouth protection. We suggest you to also wear a protection in public areas. In case you need one, you can get a nose-and-mouth protection and disposable gloves at the reception.
    • Door handles, railings, switches and tables will be disinfected regularly.
    • Only use the lift with relatives or your roommate.
    • In case you don’t feel good, please show solidarity and contact the reception.
  • Prior to arrival & Check In
    • Please make your booking prior to your arrival in order to prevent queues.
    • At the reception, there are marks to keep the distance of 1.5 metres. Moreover, you and our receptionists are protected from each other by a transparent barrier.
    • With our digital registration letter, we ensure the highest safety.
    • Room cards are disinfected after each usage.
    • Reservations for the restaurant, spa or sport courses can be realized online.
  • Hotel rooms
    • You need a pen, paper or information material about the region? You can get everything at the reception.
    • All hotel information and a travel guide are available on TV and smartphone when registering for the internet.
    • Critical touchpoints are disinfected regularly, such as door handles, switches or remote control.
    • The housekeeping team will air the hotel rooms as often as possible. We advise you to do the same. Fresh air will refresh your mind!
  • Restaurant
    • More distance means more safety. As our team has to manage longer distances, you might have to wait a few minutes longer. But don’t worry – everyone will be served!
    • Breakfast buffet is allowed. We take care that spoons and forks are replaced every few minutes and that not too many guests are at the buffet station at the same time. Please wear your mouth-and-nose protection when you come to the buffet.
    • During breakfast, we only provide paper napkins.
    • Due to the strict measures to fight the coronavirus, the bar has been closed temporarily.
  • MICE
    • One person per 4 m²
    • Due to strict measures to fight the coronavirus, only parliamentary seating is allowed. The distance of 1.5 metres is secured.
    • If desired, you can get a safety-first-package with mouth-and-nose protection, disinfection gel and a leaflet with measures and restrictions in the hotel.
    • Group work can only take place around desks, so that the minimum distance can be provided.
    • Each participant has a glass and cup on their desk. In every break, our service team will replace them.
    • Each participant has a bottle of water, apple- and orange juice on their desk. Coffee service will be realized by our service team.
    • There’s no moderator’s case in the meeting room. Please inform us prior to the meeting whether you need it
    • (Digital) flipchart and marker pens are disinfected regularly.
    • After each meeting and in each break, we disinfect every desk.
    • We take care of daily disinfection of chairs, switches, remote controls, window and door handles. The emptying of bins take place in every break.
  • Check Out
    • To avoid queues, please pay your bill one day in advance.
    • Contactless payment is appreciated

 

 

We are happy to answer any questions.

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