Real Reviews. Honest Impressions.

Analysis / Statistics

Google Analytics 4

Google Ireland Ltd., Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data collected:
Account data, Anonymised IP address, Bounce rates, Browser information, Click path, Date and time of visit, Device information, Downloads, Duration of visit, Location information, Internet service provider, Mouse movements, Screen resolution, Behavioural data, Referrer URL, App updates.

Legal basis:
Art. 6 (1) p. 1 lit. a DSGVO specifies the necessary legal basis for the processing of data

Place of processing:
European Union

Data recipients:
Alphabet Inc, Google LLC, Google Ireland Limited.

Privacy policy:
https://policies.google.com/privacy?hl=en

Cookie Policy:
https://policies.google.com/technologies/cookies?hl=en

Service for analysing website visits and interactions

Analysis

This service may transfer the collected data to another country. Please note that this service may transfer data to countries that do not provide an adequate level of data protection. In case of transfer of data to the US, there is a risk that the data will be processed by US authorities for control and monitoring purposes without any right to redress. Below is a list of countries to which data is transferred. For more information on their security guarantees, please refer to the website provider's privacy policy or contact the website provider directly.

Marketing

YouTube

Google Ireland Limited Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

https://policies.google.com/privacy?hl=en

Video player platform that enables direct integration of videos on the website.

Marketing

Google Maps

Google Ireland Limited Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

https://policies.google.com/privacy?hl=en

Map platform that enables maps and city plans to be directly integrated on the website.

Marketing

Google Recaptcha

Google Ireland Limited Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

https://policies.google.com/privacy?hl=en

Checking whether data entered on a site is entered by a human or by an automated program.

Marketing

Gastronovi table online booking

Gastronovi GmbH, Buschhöhe 6, 28357 Bremen, Germany

https://www.gastronovi.com/en/data-protection/

Online form to process a table reservation.

Marketing

HotelNetSolution price comparison solution

HotelNetSolutions GmbH, Genthiner Str. 8, 10785 Berlin, Germany

https://hotelnetsolutions.de/Datenschutz/

Application for displaying and comparing the prices offered for the hotel on various online portals.

Marketing

ReGuest Messenger

ReGuest AG, Kuperionstr. 34, 39012 Meran, Italien

We provide you with a chat function so that we can assist you with your enquiry or visit to our website. If a chat connection to the reception is established, a connection is made to our communication software. Your browser is not accessed at any time. As part of the chat, you have the option of choosing different communication channels by selecting the corresponding menu items.
By using the chat, information is transmitted to the messenger server, which is managed by ReGuest AG on our behalf. This data is information that is required for the technical processing of the chat. The standardised data collection takes place solely for the purpose of online consultation. We store the data required for the above-mentioned functions exclusively for these purposes.
Further analyses are only carried out in anonymous form for statistical purposes. The owner of all data collected during the use of Messenger is Seehotel Heidehof GmbH. The stored chat logs, which we must keep for you and us for evidence purposes, are not passed on to third parties.

Interactive conversations with ReGuest Messenger