Applicability
This data protection statement informs users about the type, scope and purpose of the collection and use of personal data by the responsible provider Seehotel Heidehof GmbH (Seestraße 11, D-17094 Groß Nemerow, Tel. +49 39605-2600, Fax +49 39605-26066, info@seehotel-heidehof.de, Geschäftsführer: Richard Wiegert, Britta Budeus-Wiegert). The legal basis for the protection of data privacy is in the German Data Protection Act (BDSG) and the German Broadcast Media Act (TMG).
Access data / Server logfiles
The provider (or its web space provider) collects data about every access to the Web Content (so-called server log files). The access data includes: name of the website requested, file, date and time of the request, volume of data transferred, message about successful request, browser type with version, operating system of the user, referrer URL (the page previously visited), IP address and the requesting provider. The provider only uses these log files for statistical evaluations of the system workflow, security and optimization of the Web Content. However, should there be a concrete threat given by the justified suspicion of unlawful use, then the provider reserves the right to check the log files.
Handling of personal data
Personal data is an information by which a person can be identified, i.e. data that can be traced back to a person. This includes name, email address or phone number. Also, however, data about preferences, hobbies, memberships or which web pages have been viewed by someone counts as personal data. Personal data is only collected, used and disclosed by the provider where this is legally allowed or the user consents to the data collection.
Contact
When making contact with the provider (for example using the contact form or email) the user’s details are saved for processing the inquiry as well as for the event that follow-up questions may arise.
Integration of third party services and content
It may happen that within this Web Content, third party content such as YouTube videos, Google Maps map data, RSS feeds or graphics from other websites is integrated. This always requires that the providers of this content (“third-party providers”) are aware of the IP address of the users, since without the IP address, they would not be able to send the content to the respective user’s browser. The IP address is thus necessary to display this content. We endeavor only to use such content where the respective providers use the IP address solely to supply the content. However, we have no influence over whether the third-party providers save the IP address e.g. for statistical purposes. Should we be aware of this, then we will inform the user about it.
Cookies
Cookies are small text files that store specific information about the device itself and about the user’s access device habits (PC, smartphone or similar). Cookies make websites more user-friendly, creating benefits for the user. (e.g. saving login data). On the other hand their purpose is to collect statistical data of the website use and to analyze it, improving the Web Content. Users can influence the storage of cookies. Most browsers have an option for limiting or completely preventing the storage of cookies. However, it must be noted that the use and, in particular, the functionality of the web site is restricted without cookies. You can administrate a lot of online advertising cookies from companies by using the US American page http://www.aboutads.info/choices/ or the EU page http://www.youronlinechoices.com/uk/your-ad-choices/.
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will generally be transmitted to and stored by Google on servers in the United States.
In case of anonymous IP activation on this website, however, Google will shorten your IP address within member states of the European Union or in other countries that are parties to the European Economic Area agreement. Only under exceptional circumstances is the complete IP address transmitted to a server of Google in the United States and shortened there. Under the authority of the provider of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and Internet usage for the website operator.
In accordance with Google Analytics, your IP address, which is transmitted via your browser, will not be associated with any other data held by Google. You may refuse the storage of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. Furthermore, you can prevent the compilation of data (including your IP address) through cookies and website use by downloading and installing the browser plug-in available through the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
Interactive conversations with ReGuest Messenger
We provide you with a chat function so that we can assist you with your enquiry or visit to our website. If a chat connection is established to reception, a connection is made to our communication software. At no time will your browser be accessed. As part of the chat, you have the option of choosing different communication channels by selecting the corresponding menu items.
By using the chat, information is transmitted to the messenger server, which is managed by ReGuest AG on our behalf. This data is information that is required for the technical processing of the chat. The standardised data collection takes place solely for the purpose of online consultation. We store the data required for the above-mentioned functions exclusively for these purposes.
Further analyses are only carried out in anonymous form for statistical purposes. The owner of all data collected during the use of Messenger is Seehotel Heidehof GmbH. The stored chat logs, which we must keep for you and us for evidence purposes, are not passed on to third parties.
The provider of the ‘ReGuest Messenger’ tool is ReGuest AG, Kuperionstr. 34, 39012 Merano, Italy. Further information can be found on the provider's website at https://www.reguest.io/. The provider's privacy policy can be found at https://www.reguest.io/en/information/privacy-policy/5-0.html.
Newsletter
On our website, you have the option of subscribing to a free newsletter.
The newsletter contacts are collected and managed via a widget from the ReGuest communication software.
When you register, the necessary data is transferred to the ReGuest server, which is managed on our behalf by ReGuest AG. This standardised data collection is used exclusively for the purpose of sending the newsletter and managing your consent.
Further evaluations are carried out in anonymous form for statistical purposes only. The owner of all data collected during the use of the newsletter widget is Seehotel Heidehof GmbH. Personal data will not be passed on to third parties.
The provider of the ‘ReGuest Messenger’ tool is ReGuest AG, Kuperionstr. 34, 39012 Merano, Italy. Further information can be found on the provider's website at https://www.reguest.io/. The provider's privacy policy can be found at https://www.reguest.io/en/information/privacy-policy/5-0.html.
Revocation, amendments, corrections, and updates
Users have the right to find out what personal data has been stored and may apply to get this information at no charge. Moreover, they are entitled to the correction of incorrect data and the blocking and deletion of their personal data, insofar as there is no legal obligation to retain such data.
Effective: 29.07.2015
Limitation of liability, copyright and property rights
Please consult our Imprint for more information about limitation of liability, copyright and property rights.